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DATA-DRIVEN LIFECYCLE

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DTC SUBSCRIPTION MODELS

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EMAIL & SMS STRATEGY

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CUSTOMER JOURNEY MAPPING

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SEGMENTATION & TARGETING

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STRATEGIC PERSONALIZATION

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LOYALTY & REFERRALS

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DELIVERABILITY OPTIMIZATION

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TESTING & EXPERIMENTATION

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CRM PLATFORM MANAGEMENT

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COPYWRITING & MESSAGING STRATEGY

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CUSTOMER INSIGHTS

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FOCUS GROUPS & SURVEYING

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ONBOARDING & ACTIVATION

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CHURN ANALYSIS & REDUCTION

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CUSTOMER RETENTION & ADVOCACY

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DIRECT MAIL CAMPAIGNS

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COHORT ANALYSIS

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WINBACK & RE-ENGAGEMENT FLOWS

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CLV OPTIMIZATION

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RFM ANALYSIS

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PREORDER & LAUNCH COMMS

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RETENTION METRICS & KPIS

✸ DATA-DRIVEN LIFECYCLE ✸ DTC SUBSCRIPTION MODELS ✸ EMAIL & SMS STRATEGY ✸ CUSTOMER JOURNEY MAPPING ✸ SEGMENTATION & TARGETING ✸ STRATEGIC PERSONALIZATION ✸ LOYALTY & REFERRALS ✸ DELIVERABILITY OPTIMIZATION ✸ TESTING & EXPERIMENTATION ✸ CRM PLATFORM MANAGEMENT ✸ COPYWRITING & MESSAGING STRATEGY ✸ CUSTOMER INSIGHTS ✸ FOCUS GROUPS & SURVEYING ✸ ONBOARDING & ACTIVATION ✸ CHURN ANALYSIS & REDUCTION ✸ CUSTOMER RETENTION & ADVOCACY ✸ DIRECT MAIL CAMPAIGNS ✸ COHORT ANALYSIS ✸ WINBACK & RE-ENGAGEMENT FLOWS ✸ CLV OPTIMIZATION ✸ RFM ANALYSIS ✸ PREORDER & LAUNCH COMMS ✸ RETENTION METRICS & KPIS